The Lottery Office
Prizes of $601 or more must be claimed from one of these locations, or by mailing the winning ticket to the NY Lottery’s headquarters at PO Box 7533, Schenectady, NY. Due to coronavirus, some of the Customer Service Centers are closed temporarily; the table shows which are currently accepting claims. The Georgia Lottery Duluth District Office is responsible for maintaining operations for the lottery games in the State of Georgia. The District Office is responsible for coordinating events, following up with lucky winners, creating different types of lottery games and manufacturing scratch-and-win tickets.
LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY
Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.
APPOINTMENT TIP: Please check for appointment times at multiple locations near you because appointment availability varies by location.
Massachusetts State Lottery: New Bedford Regional Office Location 200 Theodore H. Rice Boulevard, New Bedford Industrial Park, New Bedford, MA 02745 Directions Sells all available products and cashes all prizes up to $100,000. The Georgia Lottery Duluth District Office is responsible for maintaining operations for the lottery games in the State of Georgia. The District Office is responsible for coordinating events, following up with lucky winners, creating different types of lottery games and manufacturing scratch-and-win tickets.
Pensacola District Office
Trade Winds Shopping Center
6601 North Davis Highway - Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am - 3:30 pm, CST
Schedule an Appointment at this Office
Tallahassee District Office
250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Gainesville District Office
Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Jacksonville District Office
8206 Philips Highway - Suite #36 -
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Florida Lottery Headquarters
(Prizes above $250,000)
250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am - 4 pm, EST
To schedule an appointment for prizes above $250,000, please contact Florida Lottery Headquarters at: 850-487-7707.
A 22-year-old Grocery Store Bagger Won $70 Million From A Lottery Ticket He Bought At Work
Tampa District Office
Centerpoint Business Park
1911 US Highway 301 North - Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Orlando District Office
West Town Corners
380 South State Road 434 - Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
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Fort Myers District Office
11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
West Palm Beach District Office
4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Miami District Office
The Lottery Office Au
14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 02/09/2021.